Audience: Administrators
Subject: Time Sync and updating reports
Description of fix:
The Advanced Fixture Report generally updates every hour. The end goal is to get to real time reporting but I can't provide you a timeframe on when we will reach that goal.
The time stamp is a little misleading because there is a 20-30min period where new data won't appear due to the ETL process (extract, transform and load). For example, if the time stamp says data correct at 12.30pm, if a fixture was changed at 12.25pm then it would be unlikely to be included in the Advanced Fixture report at 12.30pm. But it would be included in the following report update at 1.30pm. It's the same for the Participation Report too.
Wording around how this works will be available on the site soon.
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