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How to enable Pop-Ups in your browser

  • Updated

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By default, most browsers block pop-ups from automatically appearing on your screen. When this happens, a notification may appear in the URL address bar saying “Pop-up Blocked.”

To continue through your learning experience without interruptions, you may need to enable pop-ups.

Note: If your device is managed by your employer, pop-up settings may be restricted. If you're using a personal device, follow the instructions below based on your browser.

Google Chrome 87865_chrome_icon.png

On desktop:

  1. Open Chrome.

  2. Click the three dots at the top right corner.

  3. Go to Settings.

  4. Under Privacy and security, click Site settings.

  5. Scroll to Pop-ups and redirects.

  6. Under Default behavior, select Sites can send pop-ups and use redirects.

On mobile:

  1. Open Chrome.

  2. Tap the three dots > Settings > Site settings.

  3. Tap Pop-ups and redirects.

  4. Toggle the setting to Allowed.

Mozilla Firefox 107033_firefox_browser_icon (1).png

  1. Open Firefox.

  2. Click the menu button (☰) and select Settings.

  3. Scroll to the Permissions section.

  4. Uncheck Block pop-up windows to disable the pop-up blocker.

Microsoft Edge 1.png

  1. Open Edge.

  2. Click the three dots at the top right and select Settings.

  3. Go to Cookies and site permissions.

  4. Select Pop-ups and redirects.

  5. Turn off the toggle under Block to allow pop-ups.

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On Mac:

  1. Open Safari.

  2. Click Safari in the top menu > Preferences.

  3. Select the Websites tab.

  4. Click Pop-up Windows in the left sidebar.

  5. Choose Allow for listed websites or set When visiting other websites to Allow.

On iPhone/iPad:

  1. Open the Settings app.

  2. Scroll down and tap Safari.

  3. Under General, toggle Block Pop-ups off (a grey toggle means pop-ups are allowed).

If you're still having trouble enabling pop-ups or accessing your course, please contact support.

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