PlayHQ will automatically send 2 emails, for each successful registration of a participant or team.
1. Confirmation of successful registration of the participant or team
2. A tax invoice
PlayHQ sends an email containing an attached tax invoice to the email of the PlayHQ account holder that registered a team, themselves or a child/dependant on their account. A tax invoice is sent even if no payment was required during the registration process.
You may need to check your email spam or junk folder if you do not receive these emails to your inbox folder. Move the emails to your inbox to assist future emails not being sent to your junk or spam folder.
Alternatively, you can add: firstname.lastname@example.org as an email contact.
The PlayHQ invoice is sent as a PDF attachment, similar to this:
A payment made during registration will be shown on your credit card/bank statement as being made to "PlayHQ".
Any vouchers redeemed are displayed as discounted values on the invoice.
If you have any queries related to the payment made, please contact the organisation detailed in the bottom right of the Tax Invoice.
Please note: You will need a computer or mobile device that can access the Portable Document Format (PDF) to view a PlayHQ tax invoice. You can download the free Adobe PDF Viewer here.