Registering With PlayHQ

In order to register with a club or team, you will need to create an account with PlayHQ.

Finding You Club, Team or Association

To begin, you will need to find the club/team or association you wish to register with. This can be done by either searching for the organisation, as per the example below.

Alternatively, you can use the ‘Find organisation’ function as illustrated below.

If multiple organisations are shown in your search, deselect the sports you do not wish to participate in. Select the desired organisation once it appears to proceed.

When you find the desired organisation, select Register.

Then find the appropriate team to register with under the competitions or programs section and choose select.

Please note: You will only be able to register if the competition or program have opened registrations.

Select Get started to begin the registration process. If you have not done so already, you will be prompted to Log in OR Create an account. Once this has been done, the registration process will commence.

Please note: If you are registering directly to a team, you will need the unique registration link provided by the team's organiser, club, or association administrator.

If you have been provided with a registration link, you will also arrive at the page below.

Registration process

To begin the registration, you will first need to Choose User. 

Choose User

This is to select who you are registering on behalf of; yourself (the primary account holder), a new family member or dependent OR an existing family member or dependant that you've registered before (this will be linked to the primary account).

For further information about adding a family member or dependent, click here.

Choose Role

There are numerous roles which you can register for, either as a player, coach, team manager, official or volunteer, however, some of these options may not be available depending on how the organisation’s settings and the registration type. Each role and its availability are outlined below.

Participant Details

Fill out the required fields, including emergency contact details. Most of the details are self-explanatory, however, there are some details which are explained below.

When filling out the required fields, the form will be pre-populated with any details filled out previously for existing participants. This will make the registration process as quick and easy as possible.

If the registering participant is under the age of 18, parent/guardian details will be required. If you are registering a family member/dependent, the parent/guardian details will be pre-populated with the primary account holder’s details.

If you are registering as a Team Manager or Coach, you will need to provide Working with Children (WWC) details. You can enter the government supplied WWC Card details, your teacher registration details, or other approved WWC-equivalent details here.

Fees

A breakdown of fees will be provided, this will include the club, association, state organisation fees, equating to a sub-total. An option to include a voucher code will appear on the next page (Payment and Summary).  

Please note: The fees in the image below are an example only, and do not represent actual prices.

Products

Select from any additional products on offer and the desired quantity, then choose Add to Basket. Depending on the organisation, products may or may not be available. You can also view the Order Summary to determine the current total price of the registration.

Payment & Summary

The final stage of the registration process is to review the order summary to ensure the total fees are correct, if there are any errors, you can select the back option to amend these throughout the process. If there are no corrections to be made, enter the payment details (and a voucher code if you have one) into the required fields.

Once you select the Confirm purchase option, you will receive an email confirming the successful registration along with a separate email containing a tax invoice with the details of your purchase.