Contents
Membership on a Registration Form
Overview
Memberships give the community a way to support your organisation and receive benefits such as free access to matches or events in return. Memberships can be created, managed, and offered for purchase to participants. Administrators can track and fulfill orders using the Orders Report, and view purchase details through the Transaction Report. Membership is available for purchase during registration or at any time from the Shop.
Creating a Membership Product
Organisations can create membership products to allow participants to purchase them during the registration process or through the organisation's Shop on PlayHQ. This can be accomplished at both the club and association levels. To create a membership, log into your admin account, select the "Products" option from the main menu, and click on the "Memberships" tab. Once on the page, select the "+ Add Membership" button to create a membership.
Fill out all the details such as membership name, description, price, from and to date, custom fields, and visibility.
The following information will assist you in filling out the form:
| # | Section | Description |
| 1 | Membership Name | Enter the membership name. For example: "2024 Silver Membership" (Limit of 100 characters). |
| 2 | Description | Add a description to let people know what the membership includes (limit 500 characters). |
| 3 | From and To Date | Select dates during which this membership is valid. Once you have saved the product, these dates cannot be edited. |
| 4 | Images | You can upload an image/s of the membership product. Best results are achieved with an uploaded square image, file size under 1MB in JPEG or PNG format. |
| 5 | Price |
Enter the price of your membership. |
| 6 | Fulfilment |
This defaults to ‘Not required’. If you have an item within your membership that requires fulfilment then you can choose from Pickup or Delivery. |
| 7 | Custom Fields | Allows administrators to create custom fields for the membership. |
| 8 | Visibility |
You can make your membership available on the shop page and on registration forms by setting its visibility to Active. When Shop's visibility is set to Active, the membership will be available for purchase on organisation's PlayHQ Shop page. When "Registration Forms" visibility is set to Active, the membership will be available on organisation's registration form. You can change the visibility of a membership at any time. |
Editing a Membership Product
Once a membership has been created, it will appear under the membership list. To view the created membership, select the "Products" option from the main menu, and click on the "Membership" tab. Here, you will find details such as the membership name, price range and its visibility status on the registration form and shop. To view inactive memberships, select the "Inactive" option from the drop-down menu.
Both active and inactive memberships can be edited at any time by clicking on the corresponding "Edit" button. Upon clicking this button, you will be directed to the "Edit Membership" page, where you can make any necessary changes.
Membership on a Registration Form
A membership can also be created on the registration form. This feature is accessible for both programs and competitions at the association and club levels. To create a new membership on the registration form, you must first open the respective registration form. Scroll down to the Products section, click the "+ Add Product" button, and select the Membership option to proceed.
The "Add Membership" page will then open, where you can create a new membership.
Once created, the membership will appear under the "Products" section on the registration page.
Including an Existing Membership
To include an already created active membership on your registration form, navigate to the registration page and click on the "Manage" button. Then, enter the name of the membership in the search bar located under the Product section.
Once added, the membership will appear under the "Products" section on the registration page.