Custom fields can be used by the clubs to capture additional specific information during the registration process.
For a club, custom fields are configured on a competition or season basis. Whereas a state organisation can also configure customer fields at a global level for competitions. This ensures that custom fields are displayed during the registration process for all clubs and associations across the state.
Creating a custom field
To begin, navigate to Competitions located in the main menu on the left-hand side, then select the relevant Competition. Once you have done this, select the Registration tab and then the Custom Fields sub-tab. Here you can view, edit, and delete custom fields.
Click the New button to add a custom field for participant or team registration. Complete the details, including the Field Label, which can be a question or statement for the registration process. You can choose the response type (Dropdown List or Text Box) and set it as mandatory if needed.
When setting "Display configuration", you can select the roles and registration forms for which the custom field will be displayed.
If you wish to ask additional follow-up questions based on the answer to a previous question, you can then add a Conditional Custom Field.
Conditional Custom Fields
To allow for a positive user experience, we recommend keeping the number of custom fields as low as possible and only using conditional customs field if it's necessary.
The purpose of a conditional custom field is to link the field to a response from a previous created field (the parent field).
You can link up to three custom fields together, however, to enable this feature, the first custom field must be a Dropdown List type. All subsequent fields can be either a dropdown or text box response depending on how many questions you want to link together.
Please note: A text box cannot be linked to another text box type field.
To create a conditional custom field, select ‘New’. Enter the details, activate the toggle button and select the parent field you would like to link it to.
Fields beneath a parent field are known as child field. As mentioned previously, this will be displayed based on one of the responses from the parent question.
When registering, any custom fields created by a national or state organisation, will appear in the Additional Details section, these are known as Inherited custom fields and cannot be edited or removed.
Collecting and Viewing Custom Field Data
When a registration has been completed, the responses can be viewed by selecting the appropriate participant. Under the Registration History tab within the participant’s profile, select the expansion arrow to view the responses. These can be edited if required.
Editing Custom Fields
To edit a custom field, select the pencil icon on the right-hand side.
Make the required changes and then select Save.
Please note: A custom field can only be edited by the organisation that created it.
Editing a custom field after registrations have opened, can impact existing data. If any data will be removed permanently upon editing, then a warning message will appear before you are able to proceed.
Reorder Custom Fields
You can reorder custom field to change the order of appearance on registration forms and admin portal pages.
To do this, select and hold the custom field on the left-hand side, then drag the custom field to the desired position.
Remove Custom Field
Please note: Removing a custom field will remove the field and any data collected for that field.
To remove a custom field, select the delete/bin icon associated with the appropriate custom field.
If no data has been collected, a popup message will be displayed. Select Remove Custom Field to remove or Cancel to return to the previous screen.
If data has been collected for a field, a red warning message will appear.
Important: Please note that if you confirm to remove a custom field with data collected all data collected for that field will be permanently removed. If you wish to remove the field but retain the data, select Cancel then edit the field and toggle the field's registration form visibility settings.
Custom fields are added as columns within a Participation Report. These will appear in the same order as they are listed in the registration form set-up section. To access this report, select Reports in the main menu on the left-hand side, then select the Competitions tab and scroll down to Participation Report. Fill in the required fields and select Generate, the report will then be saved on your device. For more information about reports, click here.