Contents
Customising Transaction Report
Overview
Financial reports provide key information surrounding registration transactions, disbursements and vouchers usage(government and promotional).
To produce a financial report, select Reports from the main menu, then select the Financial tab. Once here, you can select the specific report you intend to generate.
Transaction Report
A Transaction report can be used to identify who has paid registration fees to your organisation and the transactions that have been included in the payouts. This report will provide an in-depth snapshot of various details based on all transactions processed by members in your organisation. This includes:
- The date of registration
- A name of the registrant
- Their contact information
- Which competition they have registered to
Also included in this report are details on whether a voucher (government or promotional) has been used, the fees to be received by the organisation, and the PlayHQ fee. Additionally, the report will provide information on the disbursement status.
To generate a Transaction Report, go to the Reports section from the main menu and choose the Financial sub-tab. On this page, you'll find the dedicated Transaction Report section. Select the Date Filter, and choose "From" and "To" dates. The date filter can be the transactional or the payout date.
Customising the Transaction Report
Administrators have the option to customise the Transaction Report. Customisation provides the ability to apply advanced filtering, allowing administrators to download only the data they need, effectively eliminating the need to manually manipulate the downloaded data. To customise the report, click the Customise button.
Once on the "Customise Transaction Report" page, you can add filters such as date of birth, gender, role and membership type to refine the data. To view the list of available filters, click the All filters button.
Payout Report
The "Payout Report" generates details of each payout from your organisation's Stripe account to its bank account. Payments are disbursed monthly at the beginning of each month and will be reflected in the report once processed.
To generate a Payout Report, navigate to the Reports section from the main menu and choose the Financial sub-tab. On this page, you'll find the dedicated Payout Report section. Within this section, enter the desired "From" and "To" dates, then click the Generate button.
Select either Go to Generated Reports from the message at the bottom, or the Generated Reports tab to view the list of generated reports. From there, simply click the Download button to download the report in .CSV format.
The following fields are generated within this CSV file:
- Date
- Payout ID
- Status
- Amount
- Bank account
- Payout service
Government Vouchers
The Government Vouchers report provides information about all the vouchers that have been applied against the organisation's registration fees in the organisation hierarchy (eg. Club and Association). The information in this report can be used to redeem the vouchers on the relevant government portal. For further information regarding government vouchers, please click here.
To generate a Government Vouchers report, navigate to the Reports section from the main menu and choose the Financial sub-tab. On this page, you'll find the dedicated Government vouchers report section. Within this section, enter the desired "From" and "To" dates, then click the Export to CSV button.
Note: All organisations in the hierarchy will be able to see the government vouchers applied.
Promotional Vouchers
The Promotional Vouchers report generates a report of all the promotional vouchers that have been used for a given date range. It provides information about the usage of the promotional voucher such as the voucher name and amount, registrants' names and contact details, the parents'/guardians' details and registration type. Further information about vouchers can be found here.
To generate a Promotional Vouchers report, navigate to the Reports section from the main menu and choose the Financial sub-tab. On this page, you'll find the dedicated Promotional vouchers report section. Within this section, enter the desired "From" and "To" dates, then click the Generate button.
Please note: These reports can be used in conjunction to identify information relating to financial matters within your organisation.