Contents
Government voucher integration (NSW only)
Overview
In an effort to promote and facilitate children's participation in organized sports, numerous State and Territory governments across Australia offer 'sports voucher' programs. PlayHQ has integrated these vouchers into its platform to streamline the process. This article provides information about the government vouchers and insights into how the voucher integration works.
Government Vouchers
Many State and Territory governments offer a 'sports voucher' program designed to increase the number of children playing organised sport by reducing cost as a barrier to participation. Each organisation that wishes to be involved must be an approved activity provider and children must apply for their unique voucher code that can then be applied when registering to approved organisations to reduce their registration fee.
Eligibility, processes, and discounts vary for each State/Territory. Further information can be found via links to the individual government voucher program in the table below.
| State or Territory | Government Voucher Plan |
| New South Wales | Active Kids |
| ACT | Active Kids |
| South Australia | Sports Vouchers |
| Tasmania | Ticket to Play |
| Northern Territory | Sports voucher scheme |
| Western Australia | KidSport |
Managing Government Vouchers
Before you begin enabling a government voucher, ensure your organisation is an approved activity provider as required by your state or territory.
To start using Government vouchers, select Settings from the main menu on the left-hand side, and then the General option.
Note: Vouchers are turned off by default. Activate only if your organisation is approved by the relevant State/Territory organisation that manages the government voucher program.
When a government voucher has been toggled ON or OFF and the ''Update & Save'' button selected, a message will appear to confirm. Once a government voucher is enabled, it can be applied against your organisation's registration fees when a participant is registering. Turning the voucher "OFF" will deactivate the ability for a participant to redeem a government sporting voucher at your organisation. You can specify if a government voucher can be used for registration to your Competitions, and/or Local Programs, and Shared Programs.
Government voucher integration (NSW only)
NSW Active Kids vouchers are integrated with the PlayHQ platform so that the details of vouchers are validated in real-time. NSW Active Kids vouchers are redeemed and paid out by the NSW Government to an organisation rather than administrators manually requesting reimbursement. In order for the NSW Active Kids voucher to be activated, a POSID must be entered by the sport's governing body on your organisation's profile. Please contact your sport's administrative body to arrange.
Voucher Reporting
Vouchers that have been applied by registrants will appear in the Transaction Report and the Government Vouchers Report. Information from the Government Voucher Report can be used to redeem Government Vouchers via the appropriate Government portal.