Have you forgotten your password, or perhaps your email will not verify? It may be time to reset your password. This can be done the following way:
- The process can be initiated by selecting the ‘Forgot password?’ option on the login page.
- Provide the email address associated with your PlayHQ account and click ‘Send recovery link’. You can also access this page here.
- Look for the password reset email in your inbox. If you don’t see it there, check your junk or spam folders. If the email is not found, try verifying your email again.
- Once you have located the email, click the Reset my password link.
-
Ensure your new password meets the following criteria:
- Minimum of 8 characters
- At least one uppercase letter
- At least one numeric character
- At least one special character (excluding = and + symbols)
After entering your new password, click ‘Update password.’ Your password will be reset immediately, and you’ll be redirected to the login page.
- Use your email address and the new password to log in to your PlayHQ account.
Note: If you still encounter difficulties resetting your password and verifying your password, you may need to create a PlayHQ account.